Role Dynamics

Managing Director (MD)

Jason

Marketing
Systems
Brand
Finance
Vision / direction
Liaise with OPM / OFM / OA

Operations Manager (AM)

Stacy

Oversee Bunbury ops
Sales
Coordinate team
Liaise with OA / OFM
Quality control

Workforce Coordinator (WC)

Josh

Collaborate on schedules with MD & OPM
Inbound / outbound comms with team members
Employee time off requests
Candidate interviews / onboarding
Quote management

Office Manager (OM)

Jhessa

Handle inbound calls
Invoicing & A/R
Payroll & timesheets
KPI spreadsheets
Inbound / outbound comms with customers

Current constraints:

Applicant interviews & proper onboarding
Employee schedule management (people calling in sick, taking time off, etc)
Quoting on-time