Awards & Level-Up System

💙 The Level-Up System is a way to engage, empower, and incentivize cleaners to grow within the company. Each level comes with a pay raise and new responsibilities/expectations.

There are 3 main aspects employees must align with in order to level-up:

Tenure
Key Performance Indicators
Attitude

Employees are encouraged to align themselves with Level-Up criteria and success metrics. They are given resources which include but are not limited to: Core Values training, Enhanced Genesis training, Expectations/Attitude Awareness training, and the Level-Up training videos.

Team members can request a Level-Up review at any time by messaging a member of management when they feel they've met the specified criteria.

Level-Up Criteria Breakdown

Tenure

Tenure reflects the length of time an employee has been with the company. Each level requires a minimum tenure period to be eligible for advancement.

Demonstrates commitment and loyalty to the team
Shows consistent reliability over time
Minimum tenure thresholds apply per level

Key Performance Indicators

KPIs measure the quality and consistency of an employee's work output against defined benchmarks.

Quality of cleaning work and attention to detail
Customer feedback and satisfaction scores
Consistency in meeting job requirements
Timeliness and schedule adherence

Attitude

Attitude encompasses how an employee interacts with the team, management, and clients on a day-to-day basis.

Alignment with company core values
Positive team collaboration and communication
Willingness to learn and accept feedback
Proactive problem-solving mindset

Past Award Winners

View past award winners on Notion
View in Notion